Become a part of one of Oregon’s oldest community theaters

For nearly 65 continuous years, Pentacle – Salem’s premiere community theater – has been an artistic treasure in the Mid-Willamette Valley. It is powered by hundreds of volunteers who ensure that its eight yearly productions impact thousands of patrons who enjoy its dramas, comedies, and musicals.

Box Office Management Assistant job opening

The Box Office Management Assistant supports the mission of the theater by maintaining timely, complete and accurate financials records for all aspects of theater operations, performing administrative tasks, backing up the Ticket Office Customer Service Representative and management of the theater’s client relationship management database.



  • Maintains system to account for financial transactions including a chart of accounts; defining bookkeeping policies and procedures.
  • Maintains subsidiary accounts by verifying, allocating, and posting transactions.
  • Balances subsidiary accounts by reconciling entries.
  • Maintains general ledger by transferring subsidiary account summaries.
  • Balances general ledger by preparing a trial balance; reconciling entries.
  • Maintains historical records by filing documents.
  • Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
  • Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.
  • Calculates employee wages from records or time cards and prepares checks for payment of wages.
  • Prepares withholding, Social Security, and other tax reports. Computes, types, and mails monthly statements to customers. Completes records to or through trial balance.
  • Reconciles Theatre Manager daily reports to QuickBooks.
  • Supports Finance Committee budget development process.
  • Prepares invoices, follows up on collections.
  • Reviews and ensures accuracy of show expense receipts.
  • Correctly allocates expenses in QuickBooks.
  • Works with Certified Public Accountant to prepare taxes and other required filings and to make needed journal entries.

Back up to Ticket Office Customer Service Representative

  • Provides overflow coverage of Ticket Office Customer Service Representative duties.
  • Covers the Ticket Office Customer Service Representative desk during lunches, vacations and other leave.

Administrative support

  • Maintains records for all productions, including show licenses.
  • Prepares donor list for production programs and other uses.
  • Orders supplies such as scripts in support of office operations and productions.
  • Oversees advertising contracts and sales.
  • Oversee ticket stock and other office supplies and initiates orders when necessary.
  • Prepare correspondence in business format.

Database management

  • Creates events, promotions, campaigns and season packages in Theatre Manager.
  • Works with database vendor to resolve issues.
  • Ensures that accounts in Theatre Manager align with QuickBooks.
  • Creates mailing lists and reports in Theatre Manager

Minimum requirements

  • Mastery of QuickBooks for payroll, budgeting, accounts receivable and accounts payable.
  • Understanding of the components of a client relationship management database and ability to learn the theater’s system.
  • Demonstrated customer service skills

Company information


Headquarters: Salem, OR

Size: 5 employees

Founded 1954

Terms and compensation

Terms: Hours per week: negotiable, up to 40 hours

Reports to: The Executive Director

Salary Range: Negotiable depending on skills and experience.

Benefits: Pentacle Theatre offers employee benefits employer-provided Short-Term Disability, Long-Term Disability, Accidental Death and Dismemberment coverage premium is picked up by the employer. Employees pay a prorated share of Medical and Dental insurance. Paid Time Off after probationary period is met. Overtime eligible.

For a full job description:

Box Office Management Assistant.

Our timeline:

In order to maximize the training period, Pentacle Theatre would like to bring on this new employee in December.

To apply:

Send a resume and cover letter detailing your relevant experience to This posting will remain open until filled.